Privacy policy
This Privacy Policy explains how adayostylem.shop collects, uses, stores, shares, and protects personal information when customers and visitors access our website, place an order, contact customer support, subscribe to communications, or otherwise interact with our online services.
adayostylem.shop respects the privacy of its customers and is committed to handling personal information responsibly and transparently.
UK data protection guidance requires organisations using personal information to provide clear and accessible privacy information explaining how that information is used.
1. Who We Are
The online store covered by this Privacy Policy is:
adayostylem.shop
Privacy and customer-service enquiries may be sent to:
2. Personal Information We Collect
Depending on how you use our website, we may collect information including:
Your name;
Billing and delivery information;
Email address;
Telephone number where provided;
Order and transaction information;
Products viewed, purchased, returned, or added to your basket;
Communications with customer service;
IP address;
Device and browser information;
Website usage and interaction data;
Cookie and similar technology information;
Fraud-prevention and security information;
Marketing preferences; and
Other information that you voluntarily provide to us.
Payment-card information is generally handled through the payment providers made available through our Shopify checkout environment rather than being submitted directly to our customer-service email.
3. How We Collect Information
We may collect personal information directly from you when you place an order, create or use an account feature, enter information at checkout, subscribe to marketing communications, contact us, submit a request, or otherwise interact with the website.
We may also receive certain information automatically through cookies, server logs, analytics technologies, and similar tools.
Information may additionally be received from Shopify, payment processors, delivery providers, fraud-prevention providers, and other service providers where necessary to operate the store.
4. Why We Use Personal Information
We may process personal information in order to:
Process and fulfil orders;
Receive and process payments;
Arrange shipping and delivery;
Provide order confirmations and transactional communications;
Manage cancellations, returns, exchanges, and refunds;
Respond to customer enquiries;
Detect and prevent fraud, abuse, and security incidents;
Maintain and improve our website;
Understand how customers use our services;
Maintain records required for accounting, tax, legal, or compliance purposes;
Protect our legal rights;
Resolve disputes;
Provide marketing communications where lawful; and
Comply with applicable legal obligations.
5. Lawful Bases
Where UK data protection law requires a lawful basis, we may rely on one or more appropriate bases depending on the processing activity.
These may include processing necessary to perform a contract with you, processing necessary to comply with legal obligations, processing based on legitimate interests where those interests are not overridden by your rights, and processing based on consent where consent is required.
You may withdraw consent for consent-based processing at any time, although withdrawal does not affect processing that was lawful before consent was withdrawn.
6. Shopify and Service Providers
adayostylem.shop operates using Shopify.
We may share personal information with service providers where reasonably necessary to operate the website and complete customer transactions.
These providers may include:
Shopify and related e-commerce infrastructure providers;
Payment processors;
Banks and payment networks;
Order fulfilment providers;
Shipping and delivery companies;
Cloud hosting and technology providers;
Analytics providers;
Customer-support providers;
Security and fraud-prevention providers;
Professional advisers; and
Regulatory or public authorities where disclosure is legally required.
Service providers should only receive information reasonably necessary for the services they provide.
7. Marketing Communications
Where permitted by applicable law, we may use customer information to send marketing communications regarding products, offers, promotions, or store updates.
Where consent is required, marketing communications will only be sent where the required consent has been obtained.
Marketing emails will include a method of unsubscribing.
You may also contact info@adayostylem.shop to request removal from marketing communications.
UK rules require businesses to respect direct-marketing preferences and provide an appropriate way for recipients to opt out.
8. Cookies and Similar Technologies
Our website may use cookies and similar technologies for purposes including website functionality, basket and checkout operation, security, preferences, analytics, performance, and advertising where applicable.
Some cookies are necessary for the website to function.
Where consent is legally required for non-essential cookies or similar technologies, we will seek the appropriate choice or consent through the website's privacy or cookie controls.
UK cookie rules are principally governed by PECR alongside applicable data protection requirements.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and for legitimate operational, accounting, tax, fraud-prevention, dispute-resolution, and legal requirements.
Different categories of information may be retained for different periods.
When information is no longer reasonably required, it may be deleted, anonymised, or securely disposed of in accordance with applicable requirements.
10. International Data Transfers
Some service providers used in connection with our online store may process information in countries outside the United Kingdom.
Where personal information is transferred internationally, appropriate protections will be used where required by applicable data protection law.
11. Your Data Protection Rights
Depending on the circumstances and applicable UK data protection law, you may have rights relating to your personal information, including rights to:
Request access to personal information;
Request correction of inaccurate information;
Request deletion where legally applicable;
Request restriction of certain processing;
Object to certain processing;
Request portability of certain information;
Withdraw consent where processing is based on consent; and
Object to the use of personal information for direct marketing.
The ICO confirms that UK data protection law includes rights relating to access, information, correction, deletion, restriction, objection, and other forms of control over personal data.
To submit a privacy request, contact:
We may need to verify your identity before processing certain requests.
12. Complaints
If you have concerns regarding how we handle personal information, please contact us first at:
You may also have the right to raise a complaint with the United Kingdom Information Commissioner's Office where applicable.
13. Security
We use reasonable administrative, organisational, and technical measures intended to protect personal information against unauthorised access, misuse, loss, disclosure, alteration, or destruction.
However, no internet transmission, digital storage system, or online service can guarantee absolute security.
Customers should protect their account credentials and immediately notify us if they believe their account or transaction information has been compromised.
14. Children's Privacy
Our store is not intended to knowingly collect personal information from children who cannot lawfully enter into the relevant transaction or provide the necessary consent.
If we become aware that personal information has been collected improperly from a child, we will take reasonable steps to address the matter in accordance with applicable law.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our operations, services, legal requirements, technology, or privacy practices.
The version published on adayostylem.shop will be the current version.
16. Contact Us
Questions, complaints, or requests concerning this Privacy Policy may be sent to:
adayostylem.shop
Email: info@adayostylem.shop
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